Inbound and CRMcustomer relationship management



Logging your calls

Like we mentioned earlier, a CRM system is a part of a comprehensive strategy that enables a systematic work process, productivity and profitability of sales related data and activities. One of the great features within HubSpot, one of the CRM providers we work with, is that it comes with a Calling Tracker.

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The right approach to CRM

A regular misperception of a Customer Relationship Management (CRM) is that it’s only a sales tool for salespeople to use, but if you want to get the full value out of what you are paying for, that’s the wrong approach. A CRM solution is a part of a comprehensive strategy that enables a systematic work process, productivity and profitability of sales…

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General benefits of a CRM

Logging your work in a CRM takes a few extra seconds of your time. Especially on days where the phone is blasting and customers are taking every second of your time, you maybe don’t even have a few seconds in between. However, when using your CRM well, those extra seconds you spend after an important phone call or meeting actually might save you hours…

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